Privacy Policy

Last updated: March 20, 2025

At Carbono3, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our platform (hereinafter, the “Platform”). By using the Platform, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT

We collect the following types of information:

A. Information You Provide:

  • Personal data such as your name, email address, phone number, and business information when you register for an account or contact us.
  • Information provided through forms to request services or participate in programs offered by Carbono3.
  • Financial information when processing payments via Stripe.

B. Information Collected Automatically:

  • IP addresses, browser type, device information, and usage data through cookies and tracking technologies to improve our services.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and manage your account and access to the Platform.
  • Process payments securely via Stripe.
  • Review and process requests submitted through forms to request services or participate in programs.
  • Improve Platform performance and functionality.
  • Respond to inquiries, provide customer support, and improve user experience.
  • Send important updates, notifications, or marketing communications (only with your consent).
  • Comply with legal obligations and enforce our Terms and Conditions.

3. SHARING YOUR INFORMATION

We do not sell your personal information. However, we may share it with trusted third parties for the following purposes:

  • Service Providers: To process payments, host the Platform, or provide technical support.
  • Legal Obligations: When required by law or to protect our rights.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies may collect data such as:

  • Pages visited
  • Time spent on the Platform
  • Preferences and browsing habits

By using the Platform, you consent to the use of cookies. You can manage cookie settings in your browser at any time.

5. DATA SECURITY

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security.

6. YOUR RIGHTS

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data unless we are legally obligated to retain it.
  • Objection: Object to data processing for marketing or other legitimate interests.

To exercise these rights, contact us at info@carbono3.com.

7. THIRD-PARTY LINKS

The Platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. INTERNATIONAL DATA TRANSFERS

If you access the Platform from outside Puerto Rico, please be aware that your data may be transferred to, processed, and stored in Puerto Rico or other regions where our service providers operate.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. 

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or your data, please contact us at info@carbono3.com.

By using the Platform, you confirm that you have read, understood, and agreed to this Privacy Policy.

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